Pre-Purchase Questions
Please check out our Pre-Purchase questions for a quick answer, or scroll down to send us an email.
Pre-Purchase Questions
We don’t just sell a products, we sell a brand name that trusted since 2004. When you buy from us, you buy a good quality product.
Design & SEO Questions
We understand “Bad support” can destroy your investment and happiness. We promise to provide a good quality support.
Support & Warranty Questions
We strongly believe in “Do what you love“. Where there is love and inspiration, we don’t think we can go wrong.
Send Us a Pre-Purchase Question Anytime!
Info
Sales & Support
smartwebe@qobc.com
Studio
Joe n Amy Studio @ P13
Tmn Permas Jaya
81750 Masai, Johor Bahru, Malaysia.
WhatsApp Chat
+(60) 0103402211
Pre-Purchase Common Questions
Please read our FAQs for a quick answer.
Do you outsource or send work overseas?
No. All of our work is performed by our in-house team based in Johor Bahru, Malaysia.
Will my website be mobile-friendly?
Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on a variety of devices.
Do we own the completed website?
You always have full ownership over your website. Although we’d hate to see it happen, you’re free to move your website to a third-party company. Since your website is built using WordPress, you can transfer it to just about any web host.
How long does it take to finish a website?
Each project is different, but on average we have a website launched within 4 to 6 weeks. This timeline can be longer or shorter depending on how proactive you are with assets and revisions.
I've received quotes that are much higher than your prices. Are you cutting corners to offer lower prices?
Websites come in all shapes and sizes, just like cars. You’ll find quotes ranging from a few hundred dollars all the way up to hundreds of thousands of dollars. Our websites are designed to be the perfect balance of features and price for small businesses. We’ve been able to keep our prices low by reducing overhead and streamlining our process. Our finished product often exceeds the quality of agencies charging ten times more than us.
I have an idea for a website but it's not exactly a small business. Should I still contact you about my project?
Sure! We’ll listen to your idea and let you know if we’d be a good fit for the project. If not, we’ll even try and steer you in the right direction, free of charge.
Can you put together a proposal for my project?
In order to keep our prices as low as possible, we do not offer proposals or accept RFPs. However, we do start each project with a plan in place. Once you hire us, we outline content and design details prior to starting.
Can you revise my current or finish my incompleted website?
Our answer is typically no, but you can always contact us to discuss your exact situation. We’ve found it’s cheaper in most cases to start over than it is to retrofit or complete an existing website.
I don't see any work examples from my industry. Do you work with all types of businesses?
Our primary focus is working with service oriented business-to-consumer (B2C) small businesses. We have experience with creating websites within almost every major industry. Contact us and we’ll consult with you to see if we’d be a good fit.
Why we offer better value …
We are inspired to do great work because we truly believe in “the best value” will always win.
Trusted Brand Name
We don’t just sell a products, we sell a brand name that trusted since 2004. When you buy from us, you buy a good quality product.
Good Quality Support
We understand “Bad support” can destroy your investment and happiness. We promise to provide a good quality support.
Build With Love
We strongly believe in “Do what you love“. Where there is love and inspiration, we don’t think we can go wrong.