Return & Refund Policy

Thanks for shopping at We hope you are happy with your purchase.
However, if you are not entirely satisfied with your purchase for any reason, we’re here to help.

Please see below for more information on our return policy.

Conditions for Returns

In order for the Goods/ Services to be eligible for a return, please make sure that:

– The Goods/ Services were purchased in the last 30 days
– The Goods/ Services are in the same condition that you received it

Your item needs to have the receipt or proof of purchase.

The following Goods/ Services cannot be returned:

– Divi, WordPress related (exclusion apply – a pro-rated refund for partial completed jobs)
– Special request services

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.


Once we receive your return request, we will process your request within 7 working days and notify you on the status of your refund.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


There is no shipping cost for digital products (or services). However, if there is any physical product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us.

We may, in its sole discretion, revise these Terms at any time without advance notice to you. You are bound by such revisions by continuing to use or visit the Website after they are posted online.

Contact Information

QOBC Solutions
Joe n Amy’s Smart Home Studio @ Permas 13,
Tmn Permas Jaya, 81750 Masai,
Johor Bahru, Malaysia.

WhatsApp +6 010 797 0123

All Rights Reserved.

Joe Tiew, Joe n Amy, smartwebe, dustudio,, and QOBC Solutions logo and its’ associates logos may not be used without the express written permission from us.