Warranty

 

Thank you for your interest in the products and services of smartwebe.com.
This limited warranty only applies to Divi, WordPress and any products with warranty that stated on the product page.

During the Warranty Period, we will repair, replace or offers refund, at no charge, products or services that proves defective, under normal use and maintenance.

1. Divi & WordPress – we will fix any problem or offer a refund
2. Software, eBook, Tools and Cloud Apps – we will fix any problem or offer a replacement
3. Design & Other Services – we will fix the problem or offer a new design/ service


Standard Warranty for Divi & WordPress

All Divi & new WordPress website that hosted with us comes with 12-months standard warranty from the date of purchase.

– Fix any website problem that cause by pre-installed plugins and theme
– Free updates on all pre-installed plugins and theme to the latest version
– Restore the website on your request
– Special discount rate on website upgrade or website contents update

The warranty does not covers:

– Any problem caused by 3rd party plugins or theme
– Any problem caused by 3rd party modifications, updates or upgrade
– New website upgrade request
– New website contents update request


Extended Warranty for Divi & WordPress

Once your Standard Warranty has expired, you can extend your warranty. Please contact our sales for quotation.
It’s good move to extend your warranty for a complete peace of mind.


Contact Us

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. Our support will respond to you soonest possible.


Contact Information

QOBC Solutions
Joe n Amy’s Smart Home Studio @ Permas 13,
Tmn Permas Jaya, 81750 Masai,
Johor Bahru, Malaysia.

Blog joetiew.com
Email ask@qobc.com
WhatsApp +6 010 797 0123

All Rights Reserved.

Joe Tiew, Joe n Amy, smartwebe, dustudio, ecloud.my, sa7.org and QOBC Solutions logo and its’ associates logos may not be used without the express written permission from us.